Refund policy

ALL SALES ARE FINAL

We do not accept returns, exchanges, or refunds once an order has been placed.

Please carefully review your order before completing your purchase, including the item, color, and quantity.

If you receive an incorrect or damaged item, please contact us within 48 hours of delivery with photos so we can review the issue and determine an appropriate resolution.

By placing an order with KollectionXXVII, you acknowledge and agree to this policy.